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Free Stuff!

Started by Guest_tglassburner_* , Sep 30 2007 07:05 PM

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14 replies to this topic

#1 Guest_tglassburner_*

Guests

Posted 30 September 2007 - 07:05 PM

I just thought I'd share this link woth you all. Just fill out the survey and get some free stuff from Hagen.

http://www.hagen.com...ear_stories.cfm

Enjoy.

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#2 Guest_airbrn1187_*

Guests

Posted 02 October 2007 - 06:00 PM

Sweet...just filled out my survey. THe funny thing is I have several old aqua-clear filters and they are very good at what they do, and you cant beat the price!

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#3 Guest_tglassburner_*

Guests

Posted 02 October 2007 - 06:35 PM

Sweet...just filled out my survey. THe funny thing is I have several old aqua-clear filters and they are very good at what they do, and you cant beat the price!

I agree 100%

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#4 Guest_Irate Mormon_*

Guests

Posted 02 October 2007 - 08:17 PM

I wish I had some Hagen stuff so I could try to win more Hagen stuff !

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#5 Guest_tglassburner_*

Guests

Posted 02 October 2007 - 08:44 PM

I wish I had some Hagen stuff so I could try to win more Hagen stuff !

Irate, you have a way with words, just make something up.

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#6 Guest_bullhead_*

Guests

Posted 03 October 2007 - 09:40 AM

I have an AquaClear 200 HOB filter that has been running in my basement, nearly totally neglected, for about 12 years. And it was well used before I sent it down there.

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#7 Guest_diburning_*

Guests

Posted 06 October 2007 - 01:14 AM

I've heard from another forum that it has been weeks and weeks and still nothing in the mail.

Here's the Quote. Someone from a fish forum named Richard Lopez emailed Hagen and this is the outcome:

"Dear Richard Lopez,

We thank you for taking the time to contact us.

I'm sorry to hear about the problems you are encountering. All inquiries regarding this contest should be directed to Damian Hall. You can reach him via email @ damian.hall@rchagen.com. I will also pass this information along to him.

Thank you,

Dave Restaino
Customer Service Dept.
Rolf C. Hagen (USA) Corp."

Then he wrote to Damian Hall.

"Dear Richard,

Thank you very much for your participation in our promotion. Due to an unexpected volume of responses, we received over 7,000 responses in July/August, we are backed up and delayed in shipping out samples. We will be sending them out as soon as we can. We appreciate your patience in this matter and want you to know that you and the other thousands of respondents are not being ignored or forgotten.

We hope that you continue to enjoy our family of aquatic products.

Sincerely,

Damian Hall"

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#8 Guest_p3purr_*

Guests

Posted 07 October 2007 - 10:05 AM

Due to an unexpected volume of responses, we received over 7,000 responses in July/August, we are backed up and delayed in shipping out samples.

That amuses me, I wonder what they expected the volume of responses would be.

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#9 Guest_diburning_*

Guests

Posted 09 December 2007 - 10:39 PM

I haven't received it yet... Anyone?

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#10 Guest_tglassburner_*

Guests

Posted 09 December 2007 - 10:44 PM

I haven't received it yet... Anyone?

Nope. our free stuff must have been ripped off!

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#11 Guest_scottefontay_*

Guests

Posted 10 December 2007 - 07:29 AM

Nope. our free stuff must have been ripped off!

They conned a review out of us.

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#12 Guest_sandtiger_*

Guests

Posted 10 December 2007 - 10:49 PM

They conned a review out of us.

Yup, good thing I didn't spend too much time on it.

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#13 Guest_bullhead_*

Guests

Posted 11 December 2007 - 01:53 PM

Makes one think twice about buying Hagen products, doesn't it?

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#14 Guest_joia2181_*

Guests

Posted 12 December 2007 - 01:21 PM

I have a girlfriend who is a sales rep for Hagen this is the response she got after asking customer service.. "We are getting numerous complaints as well here in Customer Service. Damian asked me to keep a running list of who contacts us, and complains about not getting the kit that was promised to them. He said he will get these kits out to the people on the list before other bulk shipments are sent out. I will give Damian the lists on a regular basis, so that he can get these people their kits ASAP. I’ll put your customer on the list. Please let anyone else over there aware that if they get any complaints to email me the customer’s name, address, and phone number. Thanks." This guys email is: dave.restaino@rchagen.com so start typing him! Supposedly we're making a big enough racket! Maybe we will see this stuff!

"

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#15 Guest_Irate Mormon_*

Guests

Posted 12 December 2007 - 08:19 PM

It sounds like they are trying to take care of everybody, with the squeaky wheels getting greased first. Just may take some time. I wonder what the "kits" are. Free informational brochures, maybe?